Frequently Asked Questions
Everything you need to know about bringing comfort home.
What are your delivery options for large furniture items?
We offer White Glove Delivery which includes room-of-choice placement, professional assembly, and removal of all packaging materials for a flat fee.
Can I request fabric samples before purchasing a sofa?
Yes, we offer up to five complimentary fabric swatches so you can test the texture and color in your home lighting before making a commitment.
What is your return policy for furniture?
You can return any standard item within 30 days of delivery. Please note that items must be in original condition, and a 15% restocking fee may apply to large furniture returns.
Do you offer any warranties on your products?
All Lifestyle Furniture pieces come with a standard 1-year limited warranty covering manufacturing defects. Extended protection plans are available for purchase at checkout.
How do I track the status of my custom order?
Once your order is placed, you will receive a tracking link via email. For custom-made pieces, we provide milestone updates during the production and shipping phases.
Do you provide financing for large purchases?
Yes, we partner with Affirm to offer flexible monthly payment plans, allowing you to pay for your furniture over 6, 12, or 24 months.